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It's never been safer to shop online

Visa and Mastercard have all now introduced 'zero liability' guarantees for online transactions. If you buy online with these cards you will not be held responsible for any unauthorised card activity, not even for the excess amount, which is usually the first ?50 of unauthorised charges.

sherston.com conducts their transactions within secure environments. However, we strongly advise you to always use a credit card for online transactions rather than your debit card. Should anything go wrong, you are afforded some protection by the Consumer Credit Act 1974. You can find out more information about this subject from the Office of Fair Trading website.

In the highly unlikely event that your credit card is used fraudulently as a result of buying something from sherston.com, and your card issuer also charges you an excess, please contact us at sherston.com. We are committed to eliminating all risk from shopping online with sherston.com and, (at our discretion) will reimburse this amount directly to you.

If you're not happy about a product you buy through sherston.com or you've had an unhappy experience with our shop, we want to hear from you, even if it's an enquiry or complaint. You'll receive an immediate acknowledgement from us followed by a personal response to your query. Just email us at info@sherston.com.

Protecting your information is an important issue for sherston.com. We use the most up-to-date technology to ensure that all your personal information is stored safely and securely, and all our partners are compliant with the Office of Fair Trading. For more information, see our Privacy Policy.

As one of our customers, you can relax and enjoy the experience of sherston.com safe in the knowledge that you can shop online with peace of mind and complete confidence.